FAQs
At LOC., we’re here to make your shopping experience as easy as possible. Here are answers to some common questions:
Which countries do we ship to?
We offer international shipping to a wide range of countries. Please check our shipping page for a full list of locations we deliver to.
We offer international shipping to a wide range of countries. Please check our shipping page for a full list of locations we deliver to.
How to place an order?
Simply browse our collections, select your items, and click on the "Add to Cart" button. Once you're ready, proceed to checkout, enter your shipping information, and complete your payment to finalize your order.
Simply browse our collections, select your items, and click on the "Add to Cart" button. Once you're ready, proceed to checkout, enter your shipping information, and complete your payment to finalize your order.
Which methods of payment do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods available at checkout.
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods available at checkout.
How safe is my personal information?
Your privacy is our priority. We use industry-leading encryption to ensure that all your personal and payment information is securely processed and protected.
Your privacy is our priority. We use industry-leading encryption to ensure that all your personal and payment information is securely processed and protected.
Can I cancel an order?
Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order.
How long does shipping take?
Shipping times vary based on your location and the shipping method chosen. Typically, orders are processed within 1-2 business days, with standard shipping taking 7-14 business days for domestic orders and longer for international orders.
Shipping times vary based on your location and the shipping method chosen. Typically, orders are processed within 1-2 business days, with standard shipping taking 7-14 business days for domestic orders and longer for international orders.
Where do you ship from?
All orders are shipped from our warehouse located in CHINA. Shipping times may vary depending on your location.
All orders are shipped from our warehouse located in CHINA. Shipping times may vary depending on your location.
If you have any other questions, feel free to contact us! We're happy to assist.
